Q. How do I schedule cat sitting services?
A. Call or email to check our availability (see the Contact page). If we’re available during the dates that you need, we’ll arrange a time to come to your home to meet you and your cat and go over the details of their care. At this meeting, please be prepared to provide a copy of all keys and/or fobs needed to access your home. There will also be a small amount of paperwork to fill out. There is no charge for this initial meeting.
Q. How do you handle keys once the service period has ended?
A. You may leave your keys on file for future service, or have them returned to you. If you have your keys returned, and would later like to schedule service again, a fee will apply if a return trip is made to recollect keys. Keys kept on file are securely stored and are not marked with your name, your cat’s name or other identifiable information.
Q. How much advance notice do you need?
A. One to two weeks is recommended for non-holidays visits. Three to four weeks is recommended for major holidays.
Q. Do you charge extra for visits on holidays?
A. No. There is no extra charge for visits made on Thanksgiving, Christmas, New Year’s Day or any other holiday.
Q. What time will you visit my cat?
A. Once-a-day visits are made approximately every 24 hours. Twice-a-day visits are made in the a.m. and after approximately 4 – 5 p.m.
Q. How long does each visit last?
A. Visit lengths may vary depending on your cat’s needs. Most visits are approximately 30 minutes long.
Q. Will the same person visit my cat each time?
A. Yes. The person that you and your cat initially meet is the person who will visit your cat. You and your cat will not have the surprise or stress of an unknown sitter entering your home.
Q. My cat needs needs medication. Can you give it to them?
A. Yes. We can administer medications your vet has prescribed and approved for administration at home, including pills, inhaler treatments, transdermal gel, insulin, and subcutaneous fluid.
Q: Will you bring in my mail?
A. Yes. On request, we will bring in mail, water indoor/outdoor plants and curb waste bins. We will also bring in packages. Other services may be available as discussed and agreed upon beforehand.
Q. What forms of payment do you accept?
A. Cash or check. You may leave payment in advance, or wait to be invoiced.
Q. Can I board my cat with you?
A. No. Boarding is not available. We only care for cats in the familiar comfort of their own homes.
Q. Will you stay overnight in my home?
A. No. Overnight service is not available.
Q. What if my cat gets sick while I’m gone?
A. In the unlikely event your cat gets sick, we will contact you to discuss how best to proceed. If you and we decide that your cat needs to be seen by a veterinarian, we will keep you updated throughout their treatment.
Q. What if I need to cancel visits?
A. Call or email at least 24 hours in advance. A fee may apply for all scheduled visits cancelled with less than 24 hour notice.
Q. Do you provide clean-up and litter removal?
A. Yes, we provide full-service when it comes to caring for your cat. We hand-wash food bowls, clean debris from your cat’s eating area, and replace your cat’s drinking water on every visit. We clean food cans and place them in your recycling bin. We scoop the litter box on each visit, and bag and dispose of used litter and any other waste in your exterior garbage. We also sweep tracked litter and clean up any accidents that your cat may have. In short, you will come home to a tidy house, and your cat will be treated to not only one-on-one attention, but their environment will be kept clean and comfortable.
Back to HOME